Artists & Leaders

April 17th, 2009 § 0

DateI just finished a new design project and was looking over my strategy notes and started thinking what if I approached a leadership decision like I do a new design project.  I jotted down the steps I take when starting a new design project and quickly adapted them into a strategy for making a leadership decision. I think it turned out pretty good and I don’t think it’s too much of a stretch.

  1. Start With A Blank Slate.
    Every design strategy starts with a blank slate, even if I have ideas or looks in mind, I still begin with the blank page. Every leader should begin the process with a “blank slate.” Leave your ideas and assumptions at the door and lead from your values.
  2. Listen, Listen, Listen.
    Great graphic designers listen to their clients first, then design second. To capture your client’s ideas and bring them to reality is the task at hand. Great leaders listen first and react later.
  3. Get a Mental Picture of What You Want.
    Artists by nature “see” their design in their head, they use their imagination, if you will. Leaders “see” the result before it becomes reality. They use their “vision”, if you will.
  4. Get Inspiration.
    All artists need creative inspiration. We look at magazines, web sites, other designers’ work to get our creative juices flowing. All leaders find inspiration from other leaders. Read magazines, books, web sites and talk with other leaders to help you with the decision or project in front of you.
  5. Do a Rough Sketch (Don’t Be Afraid to Erase It and Start Over).
    Art is about color, placement, meaning, beauty and message. The end result is NEVER what we started with. We always use more erasers than we do ink! Leaders should always “rough draft” their ideas or decisions. Brainstorm, mindmap, use whatever, just be willing to use more erasers than you do ink.
  6. The Beauty is in the Details.
    As an artist, I spend a lot of time on the details. Color, space, symmetry, etc. It’s never the main elements that make or break the piece, it’s the details. Many leaders don’t spend time working through the details of their decisions. Take time for the details, it could be the difference between paint by number and the Mona Lisa.
  7. Add a Unique Touch.
    There’s a difference in design technique and design style. Everyone uses the same techniques, no one has the same style. There are times you can look at a piece of art and you instantly know who the artist is. Leaders are the same way. Too many times we, as leaders, lead too much from technique and not enough from the gut. Be sure to embrace your style and go with it. Sometime you look at an organization and you instantly know who the leader is!
  8. The Result is Something You Would Proudly Put Your Name On.
    The last thing artists do is add their name to their work. It says, “This is something I created, a part of me for the world to enjoy.” Leaders should ask themselves, “Am I proud enough to put my name on this?” I think this would go a long way toward creating a better decision in the short and long run.

I would love your feedback on this or feel free to share it with your team.

Why the phrase “The Way Things Used To Be” shouldn’t be in our vocabulary

April 13th, 2009 § 1

Date“The way things used to be…” is a phrase I often hear coming from people in business, church and even some personal relationships. This phrase has always bothered me, even though I have caught myself saying it from time to time. I mean, I understand the sentiment, but passionately believe it should be eradicated from our vocabulary. Here’s why.

1. Nothing will ever be the way it used to be.
Obvious statement, I know. But, it amazes me how many of us spend energy trying to recreate the past and no energy CREATING the future. Many of us suffer from “reversion syndrome.” In the face of change, we revert back to what we know instead of being challenge by what we don’t.

2. Living in the past means you haven’t learned from it.
Shakespeare wrote, “The Past is Prologue.” What that means to me is that the past can be our greatest teacher, but only if we apply it to the moment and move forward.

3. When you have a “the way things used to be” attitude, it blinds you from the new memories that are being created around you.
Life should not be lived in a rear-view mirror, you’ll miss all the people waving and cheering you on through the front windshield. Good or bad, life should be lived in the cherished moment.

4. It’s a selfish attitude.
Many of us have never grown up or grown out of our selfish ways. When you wish for “the way things used to be” you’re making it about you. When you wish for “the way things can be” you’re making it about others.

5. Change is good.
The only constant in life is change. Great people, businesses and churches are the ones that handle change well.  When we drop “the way things used to be” attitude, we can finally get unstuck. We can lose the “deer in the headlights” look when the winds of change blow and embrace the change as necessary.

Please add your comments or resources. How does your church or organization handle change?  What have you found to be effective?

Quotes for Week of April 12, 2009

April 13th, 2009 § 0

DateEach week I usually highlight, write down, tweet or record some deep thought or good quote that inspires me or make me think.  This past week I actually collected them and thought I would post them.  This may be a weekly installment, but you never know…

Quotes for April 12, 2009

Failure is unimportant. It takes courage to make a fool of yourself.
Charlie Chaplin

Being a Christian, or follower of Jesus Christ, requires much more than just having a personal and transforming relationship with God. It also entails a public and transforming relationship with the world.
Richard Stearns

Solitude is as needful to the imagination as society is wholesome for the character.
James Russel Lowell

Imagination is more important than knowledge.
Albert Einstein

You cannot depend on your eyes when your imagination is out of focus.
Mark Twain

Be courteous to all, but intimate with few;
and let those be well-tried before you give them your confidence.
George Washington

Insist on yourself. Never imitate.
Ralph Waldo Emerson

Try not to become a man of success but a man of value.
Albert Einstein

Every artist was first an amateur.
Ralph Waldo Emerson

Let thy words be few.
Ecclesiastes 5:2

Hope you enjoy and RT this if you like.

Learning About Service From A Pizza Joint

March 18th, 2009 § 2

DateEver heard of Dewey’s Pizza? Me either until I moved to Cincy. I’ve eaten there now about a dozen times and it’s really great. The atmosphere, food and drinks are really good. But, what make Dewey’s GREAT is their service.

It only took me a couple of times to notice that every server in the restaurant came by our table at least once and then our regular server came by in between. I would say we never went more than a couple of minutes without someone checking up on us. I know, I know…I don’t like servers coming over too much either. But, here’s the weirdness of it all — none of the server ever said anything to us. They simply brought refills if we needed them and picked up plates when we finished. I kept thinking, how does he know I’m drinking root beer?

Finally, I had enough and asked for the manager. She came over, and I asked,

“How does he know what I’m drinking when he’s not the one who took my drink order?”
She said, “The color of your straw.”
“What?”
” The color of your straw told him what you’re drinking. Every drink is color coded to tell us what you’re drinking.”
“Why did he get me the refill, doesn’t he have other tables to attend?”
“Yes, but each server must check 2-3 other tables before they attend their own. It’s a team thing.”
“What?”
Yeah. Each server must check 2-3 other tables before they attend their own. Keeps everybody happy.”

Then, it hits me. What if the greeter and hospitality team at my church took the team approach? It would revolutionize how friendly and service oriented we are. What if we could adopt the “service culture” of Dewey’s Pizza at my church? Wow!

I checked the Dewey’s Pizza web site and read a little about the company. Under the “Culture” link I found one of the core beliefs founder Andrew DeWitt learned is that service matters. Here is their vision statement:

Dewey’s Pizza: bringing together warm, caring, intelligent people who love to serve.

You will also find Dewey’s story on the site. I love the way it reads in the first person. It’s personal and straight-forward, kinda like you’re having a conversation with the guy.

I hope this challenges you to take a look at the commitment to service you and your people have in your church. Isn’t funny what you can learn, even in a pizza joint.

Book Review - Collapse of Distinction (Scott McKain)

March 17th, 2009 § 1

When Thomas Nelson sent me Collapse of Distinction (Collapse) by Scott McKain to review, I was excited because I’d been thinking about the lack of differentiation of the organizations that I am most familiar with and why that is happening. In reading Collapse, I found answers.

Before I begin, let me say that McKain doesn’t play around. As a matter of fact, McKain punches some widely accepted assumptions and even some best-selling authors square in the nose. He challenges conventional marketing and strategic business philosophies at their core and doesn’t apologize for it. I really like his “out-of-the-box” case studies. He uses a professional wrestler, a maverick university president, a “hometown greasy spoon” owner and Roger Ebert to get his points across. If those don’t get your imagination going, I don’t know what will.
Collapse of Distinction by Scott McKain
I don’t want to give my readers a traditional play-by-play review of this book. I don’t want to steal McKain’s thunder; I want to let him say what he needs to say. Also, I want you to read this book. This is not a “how-to”, but it is a really good guide in considering your own story and how that can play toward finding distinction in your marketplace. So, with that, let me point out a few highlights that makes Collapse a definite “read this book” recommendation.

First, McKain totally rips Jim Collins’s Good to Great, a mega best-selling book the business community has embraced as gospel. McKain simply calls Collins out. McKain believes that the “good to great” principles are fallacies and haven’t created distinction for any of the eleven “great” companies Collins features. McKain backs it up by pointing out the lack of “great” performances of these companies over the past few years and even solicits a quote from the great Tom Peters.

Second, McKain doesn’t spend a lot of time defining the problem — no one can tell the difference between you and your competition. He identifies a few, what he calls “differentiation destroyers”, but within 50 pages he gets going with the solutions. McKain lines out four “cornerstones” of distinction. The first cornerstone, Clarity, is really the best chapter in the book in my opinion. McKain asks, Who Are You?, and strongly warns organizations to avoid the “all things to almost all people” approach to attracting customers. An organization can really get in trouble when it inadvertently begins to dilute distinction in this way. He says that you should be clear about what you are and focus on distinction. The remainder of the book is about building on clarity. For what good is creativity, communication and customer-experience focus if you don’t know who you are or what to say?

Finally, McKain’s Collapse is distinct in itself. I never really felt like I was reading another “how-to” business book, even though he points out some steps toward achieving distinction. What I really like about the book is that McKain doesn’t use the “same-old” tired companies, like Apple and Starbucks, to illustrate his points. We all recognize the greatness of Apple’s design and the cultishness Starbucks’s atmosphere. The best thing about Collapse is the executive summaries following each chapter. Here, the reader finds an extensive outline of each chapter and can use it as a reference, rather than search back through the narrative to find a principle or quote.

So, I give Collapse a “read this book!” recommendation. In fact, if you’re a first-time entrepreneur, a marketer or church planter, I have added this book to my “must read, before you start your business” book list. If you’re looking for a book that will offer guidance and give you the “straight-up” skinny on building for success, start here. Outside of Tom Peter’s Reimagine, I have not read a book that slaps conventional, or even progressive, business thinking in the face. McKain nails it with his whole Clarity deal. Even if you don’t read all of this book, if anything, read the Clarity chapter. You better know who you are and never leave it, or you will find yourself “losing your way” when things get tough.

Get Collapse of Distinction by Scott McKain here.

Check out McKain’s blog here.

Joining The Conversation

March 14th, 2009 § 0

DateWelcome to my new blog. This is the place where I will post my thoughts on leadership and creativity. You might even see some guest post from time to time.  This is the place where I will share my thoughts on faith, culture, business, technology and such.  I invite you to comment or rant all you want.  Basically, I want this blog to be a place where you can find thoughts and information that will make you a better leader. In the words of my favorite business guru:

Leaders don’t create followers, they create more leaders. - Tom Peters

Please check out my Resources page. This page will tell you a little about what I do for churches and leaders.  If you have questions or comments, please click on the Contact link and drop me a line.

I am planning to keep up with my other blog at http://pastorjeffflowers.blogspot.com.